Website Migration

Hassle Free Migrations

Migrations to us from another web host are guaranteed to be easy and hassle free. We'll handle everything from our side so you won't need to do a thing. Migrations will take place after business hours to ensure there is no disruption to your website and emails.

Let's move your website

Our hassle free migration process ensures your content is moved swiftly without you having to create backups or upload anything to our servers.

Cpanel Migrations

  • During the check-out process, leave a note informing us you'd like us to move your content
  • Once your package is created, we'll get in touch with you to acquire your current host login details.
  • Ensure you have enough space on your current hosting account as we'll be creating a backup of everything.
  • Should your account be at capacity, request your current hosting company to temporarily increase the capacity in order to complete the migration.

Non-Cpanel Migrations

  • Follow the same steps as the cPanel migrations and read the following regarding emails.
  • Please note that you will need to setup your email addresses again as we are unable to migrate non-cPanel account emails.
  • If your emails are setup as IMAP, change them to POP3 and download everything to your machine to avoid losing your emails.

WordPress Migrations

  • Follow the same steps as the cPanel migrations and read the following regarding plugins.
  • Disable all caching and security plugins before the migration to prevent issues with your WordPress site.
  • After the migration, you may re-enable the caching and security plugins. Please note the next bit about LS Cache.
  • All our WordPress users get access to the LS Cache plugin. If you wish to use the plugin and it isn't in your plugin list, download it via the WordPress plugin page on your site, then activate it. Remember to completely remove the previous cache plugin and clear all cache before doing so.

Domain Transfers

  • Go to our Domain Registration page and type the domain you wish to transfer to us, then click on the transfer button.
  • You will receive an email from the registrar requesting you to Accept or Deny the transfer request. Please click the "Accept" link provided.
  • Kindly note, you will have 48 hours to Accept the transfer request before it expires and you will need to submit another request.
  • Propogation may take 2 - 24hrs once the request has been accepted.
  • Transfer fees may apply to certain domains. Please see our prices for the list of domains with transfer fees (available on the domains page)
  • Please note that domains in their anniversary month cannot be transferred before they have been renewed.