A domain name is the address where your website lives. For example: exclusiveweb.co.za is the domain name where this website lives.

Shared hosting is like an apartment block. Your website will live inside one of the apartments, and it shares the apartment block with other websites. Those other websites do not have access to your apartment since you are the only one with a key to your apartment, however, you are all sharing the resources and space of that apartment block.

Yes, we'll be happy to move your website for you. Please leave a note for us to do so when you apply for a hosting package.

It depends on your needs as well as those of your website. For personal websites that don't see a lot of visitors each month, the Budget package is ideal, however if you're going to be running a larger website such as a store, that sees a lot of visitors each month, then the Enterprise package will be better suited to your needs.

Yes, you are welcome to upgrade or downgrade your package at any time via your client area. Please note that downgrades will only take place at the end of your current billing period.